Privacy Policy of Nexus Web Solutions Ltd

Your privacy is of utmost importance to Nexus Web Solutions Ltd. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our services, including custom web application development, e-commerce platform creation, CMS implementation, API development and integration, performance optimization, and ongoing maintenance and support. We are committed to complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information Provided by You: This includes information you voluntarily provide to us when you inquire about our services, engage us for a project, or communicate with us. This may include your name, company name, email address, phone number, and project details.
• Technical Data: When you visit our online platform, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and unique device identifiers. This data is primarily used for security, analytics, and service improvement.
• Usage Data: We may collect information about how you interact with our online platform, such as the pages you view and the features you use. This helps us understand user preferences and optimize our services.
• Information from Third Parties: In some cases, we may receive information about you from third-party sources, such as business partners or publicly available information, if it is relevant to our provision of services and permitted by law.

2. How We Use Your Information

We use the collected information for various purposes, primarily to deliver our bespoke software development services and to improve our operations:

• To Provide and Maintain Our Services: This includes fulfilling our contractual obligations, developing and implementing software solutions, and providing ongoing support and maintenance.
• To Improve Our Services: We use data to understand how our services are used, conduct research, and develop new features or improve existing ones.
• To Communicate with You: We may use your contact information to respond to your inquiries, provide project updates, send service-related notifications, or deliver marketing communications that we believe may be of interest to you.
• For Security and Fraud Prevention: We process information to protect our online platform, services, and users from fraud, security breaches, and other harmful activities.
• To Comply with Legal Obligations: We may process your information when required by law or in response to valid legal requests, such as court orders or government regulations.

3. Legal Basis for Processing Personal Data

Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it:

• Performance of a Contract: When processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
• Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
• Consent: In some cases, we may rely on your consent to process your personal data, particularly for certain marketing activities. You have the right to withdraw your consent at any time.
• Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.

4. Sharing Your Information

We respect your privacy and will not sell your personal data to third parties. We may share your information in the following circumstances:

• With Service Providers: We may engage trusted third-party companies and individuals to facilitate our services, such as cloud hosting providers, analytics services, or payment processors. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: If Nexus Web Solutions Ltd is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• For Legal Reasons: We may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Nexus Web Solutions Ltd, prevent or investigate possible wrongdoing in connection with our services, protect the personal safety of users or the public, or protect against legal liability.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review our security procedures to consider new technologies and methods.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Data Protection Rights

Under certain circumstances, you have the following data protection rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure ( "Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

8. International Data Transfers

As an international software development company, Nexus Web Solutions Ltd may transfer your personal data to countries outside of the European Economic Area (EEA) where data protection laws may differ. In such cases, we ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses approved by the European Commission, or by ensuring that the recipient is certified under an approved data transfer mechanism.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: